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Cisco Unified Communications Manager (CallManager) is the leading IP PBX in the worldwide market. Only certified professionals can deal with its rich functionality. Nevertheless, dozens of software vendors develop products that empower CUCM (Cisco Unified Communications Manager) functionality with ...
We are now beta testing our brand new math algorithm for predictive dialer to be used in Aurus Outbound product. The algorithm was recently developed by our engineers in collaboration with the Institute of Mathematics and the first test results make a killer impression. Here are some figures… We pe...
So, phone auto registration on CUCM. The topic is easy and most likely well-known.A small prehistory. My colleague received a request to connect the phone for the new employee yesterday. The task is easy and repeated several times every day. In our company auto registration on CUCM is always enable...
Despite the fact that PhoneUP is designed for Cisco UCM its “Directory” module can be used to provide the unified enterprise phone directory with Caller ID support in heterogeneous multivendor communication infrastructure. Here is the case study. The holding with 15+ companies has a multivendor ent...

Part 1 – Prerequisites

Part 2 – the VIS role

Part 3 – CUCM Configuration

The CUCM configuration consists of two parts: creating a trunk to VCS Control and a trunk the VIS. In CUCM proceed to CM Administration->System->Security->SIP Trunk Security Profile, select "Non...

Part 1 – Prerequisites

Part 2 – the VIS role

Part 3 – CUCM Configuration

You'll need a separate server to setup the VIS role. You can use either a VM or a physical server, depending on how many calls you are planning to handle simultaneously. Launch the setup from the disc image: ...

Part 1 – Prerequisites

Part 2 – the VIS role

Part 3 – CUCM Configuration

This set of articles describes how to integrate Cisco MCU with Skype for Business and make available calls from MCU to S4B users. This is a guest post that we found very useful to our audience. Let's start wi...
Cisco Unified Communications Manager has several native conferencing options. All of them are quite simple, “getting started” implementations. If you need more, you have to switch to one of full-featured conferencing platform described, for example, here, on Cisco’s website. But in this post we’re ...
We suppose our readers don’t need to be told what Cisco Jabber is. This article is about the corporate environment it was introduced to, where it is extremely important to support TelePresence devices, work with VDI, let mobile users stay online, quickly create complicated meetings and conferences...
For the past several years Cisco experimented a lot with its IP phone portfolio. There have been several IP phone series launched after the good old 7900 and some of them only lived for a couple of years. BTW, even in the movies of 2015 Cisco still presents 7900 (not 7800 or 8800) IP phone, check &...
Cisco Unified RTMT (Real-Time Monitoring Tool) is used to monitor various CUCM parameters, Performance Counters, and to collect Traces. Performance Counters contain simple information on the system and devices on the system, such as number of registered phones, number of active calls, number of ava...
Hi, I’m Kirill Basikhin, international key account manager from Aurus. Here, at Aurus, we develop a bundle of applications for Cisco Unified Communications Manager. And, yes, we do use our products, because they help us work faster, smarter and easily. This post is not going to be a promotional one...
Secured Meet-Me conferences
The Meet-Me conferencing functionality is provided by Cisco Unified Communications Manager in such a way that it's enough to dial-in to the conference to join it. Unless you deployed the latest CUCM v11 you can’t secure your Meet-Me conferences. The "Conference&quo...
Employee, for the first time getting Cisco IP Phone, discovers all the delights of the enterprise IP telephony described in numerous articles by Cisco Systems and its partners. Indeed, the high call quality, audio / video conferencing tools and other collaboration services (voice mail, presence ind...
In this article we discuss some issues of the CUCM environment troubleshooting. This time we will consider the aspects of CUCM availability. So, your CUCM responds slowly or doesn’t respond at all. Why?
CUCM does not respond to endpoint requests
When the Primary CUCM slows down or even dies IP...
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