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Ad Hoc is a widely used conferencing type that can implement trilateral or multilateral conferences. CMS can be used as a conferencing bridge resource. We’re going to use CUCM 11.5SU1 and CMS 2.3.3 for experimental purposes. Please use a proper configuration according to your own environment. Note CUCM versions prior to 11.5 SU3 use TLS 1.0, and CMS 2.3 and later versions use TLS1.2. If a CUCM version earlier that 11....
08.02.2022 17:40:53
In this article we’re going to tell you about active call recording configuration for Cisco UCM (CUCM). In a few words, active recording is a more comfortable, flexible, scalable and efficient call recording tool for Cisco devices (with BiB support). “Comparing to what?” you may ask. The answer will be: comparing to passive recording. Passive ...
02.06.2021 16:20:35
... marked parameters. You should gain an understanding of Calling Search Spaces to fill them correctly. Leave other fields with default values. SIP Route Pattern Create a SIP Route Pattern for calls to SIP addresses like smith.j@example.com Check CMS and CUCM: The trunk is up. However, the Conference Bridge is down due to the difference in TLS versions on CUCM and CMS. This issue can be solved by TLS 1.0 installation on CMS: tls webadmin min-tls-version 1.0 webadmin restart Check the Conference Bridge: ...
05.08.2019 15:50:55
Part 1 Part 2 Part 3 Part 2 explains call settings, Incoming and Outbound calls configuration, spaces and CUCM certificates Basic Call Settings Configuration Proceed to Configuration > Call settings and set the values as given below: Incoming Call Handling Configuration Proceed to Configuration > Incoming calls and set the values as specified below: ...
23.07.2019 17:12:41
Part 1 Part 2 Part 3 The first part covers network settings, CMS License and Certificates, Call Bridge, Web admin, XMPP, Web Bridge. This article is about CMS (Cisco Meeting Server) and its integration with CUCM (Cisco Unified Communications Manager). Suppose that CMS and CUCM have already been deployed on virtual machines.Before the configuration, make the following preparations: Create a DNS record for CMS IP address with an alias to be used by end users....
19.07.2019 12:05:45
1. Cisco Jabber transforms to Teams. With Cisco Jabber 12.7 release Cisco announced the "Modern Design view" which mirrors the look and feel of Webex Teams user interface. They say the strategy is to unify its collaboration portfolio to simplify the experience for users and IT administrators. Ok, but at the same time... 2. Webex Teams App is now available for on-prem deployments with Cisco UCM The new "Calling in Webex Teams" solution lets you register Webex...
25.06.2019 15:57:00
... inbound ! voice class sip-profiles 10     request INVITE sip-header SIP-Req-URI copy "sip:(.*)@" u01     request INVITE sip-header To modify ".*@(.*)" "To: Then the number 48879800 can be sent to CUCM. In the end, the call will look like this: Irina Pustogacheva
07.06.2019 14:33:11
Command Line Recovery Hello! In a recent article we have shown you how to create a backup for Cisco Unified Communications Manager (CUCM) using Disaster Recovery System (DRS). Today we'll discuss backup and recovery in command line interface (CLI) that can be used when it’s impossible to use graphical interface. Backup Creation First of all, select the device to store the backup ...
15.05.2019 16:50:00
... 7902, 7905, 7910, 7912, 7920, Conference Station 7935. The following models were deprecated in Cisco UCM 12 - wireless IP Phone 7921, 7970 and 7971. And now the MAJOR CLEANUP is coming with Cisco Unified Communications Manager, Release 14 affecting CUCM 14, Cisco BE 6000 / 7000. Just take a look. The phone models to be deprecated in Release 14 are: - Cisco Unified SIP Phone 3911 - Cisco Unified SIP Phone 3951 - Cisco Unified IP Phone 6911 - Cisco Unified IP Phone 6921 - Cisco Unified IP Phone 6941 ...
20.03.2019 14:23:08
For years call recording software vendors all over the world utilized network-based recording to record CUCM phone calls. The “network-based” approach is also known as “active recording” or “SPAN-less recording” and is actually based on media-forking feature supported by the most of Cisco IP phones and also Cisco Unified Border Element (CUBE)....
27.12.2018 12:15:54
Hello! In this article, we’ll tell you how to connect Third Party SIP Phones (i.e. other vendors’ phones and softphones that support RFC3261) to Cisco Unified Communications Manager (CUCM). As an example, we’ll use a popular free softphone named X-Lite. CUCM Configuration First of all, create a user in CUCM. Proceed to User Management → End User. Provide the following information: User ID Password (not used in X-Lite,...
13.09.2018 16:16:17
CUCM call recording is one of the most popular topics in the world of Cisco Unified Communications. For companies that deployed Cisco Unified Communications Manager there are several approaches to phone call recording offered by a dozen of Cisco Solution ...
21.08.2018 04:15:00
... more integrated into business, becoming a part of infrastructure race. Cisco keeps up, with its unified communication solutions being based on a cloud platform named Cisco Hosted Collaboration Solution (HCS). It’s important to notice that the 12th CUCM release supports mixed architecture, so a CUCM instance deployed on a company’s own servers and a CUCM instance in a cloud can communicate with each other without any complications. This architecture helps to perform internal calls in the corporate ...
07.08.2018 15:24:44
Hello! In this article, we’ll tell you how to capture packets on Cisco phones connected to Cisco Unified Communications Manager (CUCM). Packet capture is useful for troubleshooting. This article will show you how to do this by connecting a phone to PC via the built-in PC port. In this case, the copy of the traffic coming to the phone’s SWITCH port will be forwarded to PC port ...
10.07.2018 13:13:29
This article tells about the Dialed Number Analyzer in Cisco Unified Communications Manager (CUCM). Why do you need it? Suppose you are configuring a complicated dial plan on your server. There are CSS, Partitions, Route Groups, Route Lists, Route Patterns, etc. How should you test it to find mistakes? Here comes the Dialed Number Analyzer. It ...
05.06.2018 16:29:14
This article is about routing in Cisco Unified Communications Manager (CUCM). Today’s topic is Time of the Day routing. This feature helps you to distribute calls depending on the time of day and day of the week. For example, you can forbid international calls during nonworking hours and on weekends, and reroute intercity ...
22.05.2018 15:22:03
This article will show you the CallBack feature in Cisco Unified Communications Manager (CUCM). The CallBack feature is used to inform the caller when the called party line becomes available. First, open Cisco Unified Serviceability menu → Tools → Service Activation. Then select your server and make sure that Cisco Extended Functions ...
08.05.2018 12:44:58
Based on the documentation: https://www.cisco.com/c/en/us/td/docs/voice... The prerequisites (hardware and software) are the following: 2x UCSC-C220-M3SBE VMWare ESXi 5.1 CUCM (two Subscriber nodes, Publisher, version 8.6.2.25900-8) CUCM (up to 1000 users) CUCM Guest: 2vCPU, 4096Mb vRAM, 80Gb virtual disk UCCX: one node, version 8.5.1.11004-25 Upgrading the Publisher The Subscriber should be alive....
16.01.2018 18:50:00
Self-Provisioning is another function that makes CUCM deployment and user management much easier. It helps the user to automatically associate and configure the phone. Let's look into the process of configuring this function. The users already have been imported from Active Directory. Integrating CUCM ...
13.12.2017 19:08:46
Integrating Asterisk and CUCM via SIP makes it possible to combine several phone pools or, for instance, to use Asterisk as an IVR (interactive voice response system). This article gives instructions on connecting Asterisk and Cisco Unified Communications Manager through a SIP ...
10.07.2017 17:56:48
... LogPartitionLowWaterMarkExceeded alarm is generated when the used disk space percentage in Log partition reaches the configured Low WaterMark value. This alarm should be taken as an early notification for an administrator to clean up the disk space. CUCM won't start an automated cleanup process until the High WaterMark value will be reached. To free some space in the Common partition, you can try to: Reduce the values of LogPartitionLowWaterMarkExceeded to 40% and LogPartitionHighWaterMarkExceeded ...
09.03.2017 18:23:21
This is another guest post that we find quite useful for our readers. The author discusses briefly the CUCM architecture in order to understand better the CUCM traces. CUCM is a C++ application working on the Red Hat Linux OS. There are SDL (Signal Distribution Layer) processes within the application interacting with each other. Some of these objects exist ...
24.08.2016 15:01:47
This article is about configuring Single Number Reach (aka Mobile Connect) feature in Cisco Unified Communications Manager (CUCM). When you receive an incoming call on an extension number in a cluster, the Single Number Reach (SNR) enables rerouting the call not only to a DN, but also to a remote number. For example, that can be an employee's cell phone. If needed, you can ...
28.07.2016 15:48:00
... years. Lots of phones and extension numbers with no common attributes. Actually, I was given the list of extensions for which I had to return the detailed info. This is where the CLI SQL Queries can hardly be underestimated. With CLI you can query the CUCM database directly. A query can be executed from the command line if you access the CUCM server via SSH. To execute the SQL query, run the following command: run sql <query body> For example: run sql select dnorpattern from numplan ...
23.06.2016 16:29:32
... mobile phone. This article tells what you need for that. Before all experiments, make sure you have the following things: Cisco Unified Communications Manager 8.6.2 or higher (preferably the latest version) Cisco IM and Presence (integrated with CUCM, of course) Wi-Fi Wireless Access Point, already set up by an administrator to distribute wireless internet (don’t mix it up with Wi-Fi Router, since if you have Router, your phones will be hidden behind NAT and RTP streams and it will be complicated ...
15.03.2016 14:04:00
"How to configure Meet-Me video conference with PIN?" "We need to configure Meet-Me conference with PIN…" "CUCM 10.x Meet-Me with Name announcement and Pin number…" - try to search the Cisco Support Forum and you'll get dozens of similar tickets. Yes, the built-in Meet-Me conferencing feature doesn't support PIN authentication, so here goes ...
11.03.2016 03:36:00
Why? Some operations on CUCM objects could be made much easier and faster through CUCM database, for example - to get a list of devices, to add several devices to the list of devices controlled by some axl-user, etc. How? 1. Download CURL for Windows - http://curl.haxx.se/download....
26.02.2016 02:40:00
Cisco Unified Communications Manager (CallManager) is the leading IP PBX in the worldwide market. Only certified professionals can deal with its rich functionality. Nevertheless, dozens of software vendors develop products that empower CUCM (Cisco Unified Communications Manager) functionality with new features. Aurus, the official Cisco Solution Partner, invites you to learn what new features the Aurus PhoneUP product brings to Cisco IP PBX (Cisco Unified Communications Manager or Cisco ...
22.01.2016 03:55:00
So, phone auto registration on CUCM. The topic is easy and most likely well-known.A small prehistory. My colleague received a request to connect the phone for the new employee yesterday. The task is easy and repeated several times every day. In our company auto registration on CUCM ...
03.01.2016 13:07:00
Cisco Unified RTMT (Real-Time Monitoring Tool) is used to monitor various CUCM parameters, Performance Counters, and to collect Traces. Performance Counters contain simple information on the system and devices on the system, such as number of registered phones, number of active calls, number of available conference bridge resources ...
06.08.2015 03:12:00
... bundle of applications for Cisco Unified Communications Manager. And, yes, we do use our products, because they help us work faster, smarter and easily. This post is not going to be a promotional one, I’ll just describe the way we setup the enterprise CUCM directory with our product. Each paragraph below is a real-life daily use-case. The important feature used in all cases below is that our phone directory is integrated with CRM, so every contact I create in CRM automatically appears in the enterprise ...
04.02.2015 01:21:00
In this article we discuss some issues of the CUCM environment troubleshooting. This time we will consider the aspects of CUCM availability. So, your CUCM responds slowly or doesn’t respond at all. Why? CUCM does not respond to endpoint requests When the Primary CUCM slows down or even dies ...
16.07.2014 03:02:28

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