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... companies that deployed Cisco Unified Communications Manager there are several approaches to phone call recording offered by a dozen of Cisco Solution Partners. Which one to choose and why? Let’s consider briefly. Call Recording Methods SPAN-based recording (“passive recording”) – is one of the oldest methods of CUCM voice recording. This type of recording software connects to the SPAN (Switched Port Analyzer) port to monitor all network (or VLAN only) traffic and pick out the ...
21.08.2018 04:15:00

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