... own based on CUCM DB (this is more difficult). Create the following variables in the UCCX script: Add “Call Contact\Get Call Contact Info” action to the script: Set the CUCMDirURL variable to the following value: http://CUCM_address:8080/ccmcip/xmldirectorylist.jsp – if you are using Corporate Directory; http://web-server/output_phone_directory_list.xml – if you are using your own directory. Create a URL document: Document\Create URL Document. For Corporate Directory (pass a parameter named ...