Feature List and System Requirements

Aurus Outbound integrates with any IP PBX by SIP.

Key Features

  • Contact Management

    • - admin interface allows to configure the integration with any data source
    • - contacts may be imported manually or automatically at the campaign start
    • - the manager's interface provides comprehensive contact filtering and list management tools
    • - the phone numbers are normalized when importing from CRM
    • - the structure of each contact list can be configured individually
    • - the CRM connector can be configured to import any useful data from CRM

  • Campaign Strategy Management

    • - multiple calling numbers
    • - contacts priority management
    • - calling time management
    • - scheduled campaigns
    • - campaign auto-start by triggering from CRM

  • Dialing Modes

    • - Voice Drop with TTS
    • - Power IVR
    • - Predictive
    • - Progressive
    • - SMS

  • Reporting

    • - campaign real-time monitoring
    • - historical reports
    • - sending reports by email

Server Requirements

Aurus Outbound Server:

  • OS: Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2; Windows Server 2008 (32/64 bit)
  • virtual environment is supported,
  • min requirements: CPU 2Ghz, RAM 2Gb, HDD 10G.