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This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
Integrating ASTERISK and CUCM
Integrating Asterisk and CUCM via SIP makes it possible to combine several phone pools or, for instance, to use Asterisk as an IVR (interactive voice response system). This article gives instructions on connecting Asterisk and Cisco Unified Communications Manager through a SIP trunk.
Configuring C...
Configuring C...
The end-of-life for Cisco TMS in 2018?
Guys, I bet we'll hear the end-of-sale and end-of-life announcement for Cisco TelePresence Management Suite till the end of 2018. Here's the thing…
CMS (former Acano) has nothing to do with TMS.When Cisco acquired Tandberg back in 2010 TMS (former Tandberg Management Suite) and hardware Cisco ...
CMS (former Acano) has nothing to do with TMS.When Cisco acquired Tandberg back in 2010 TMS (former Tandberg Management Suite) and hardware Cisco ...
How to clean out the CUCM HDD common partition
As you go through RTMP logs on a Call Manager server, sometimes you can come across a critical warning of the following type: LogPartitionLowWaterMarkExceeded. Despite the critical status, in most cases this problem doesn't affect the system's functioning, but the disk overfill may interfere with so...
How to clear the hung calls on CUBE
There are different reasons that can cause call getting hung on CUBE. It was noticed that the calls get hung more often in case of a sudden loss of connection. They have an "incomplete" state, having one or two call legs. cube#show call active voice compact A/O FAX T Codec type Peer Addres...