Log in
FREE TRIAL ↗

Blog

This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
How to Extend CUCM (CallManager) Features
Cisco Unified Communications Manager (CallManager) is the leading IP PBX in the worldwide market. Only certified professionals can deal with its rich functionality. Nevertheless, dozens of software vendors develop products that empower CUCM (Cisco Unified Communications Manager) functionality with ...
22.01.2016 07:55:00
Predictive vs Progressive – Outbound Dialers Test Results
We are now beta testing our brand new math algorithm for predictive dialer to be used in Aurus Outbound product. The algorithm was recently developed by our engineers in collaboration with the Institute of Mathematics and the first test results make a killer impression. Here are some figures… We pe...
16.01.2016 05:28:00
Phone Auto Registration on CUCM
So, phone auto registration on CUCM. The topic is easy and most likely well-known.A small prehistory. My colleague received a request to connect the phone for the new employee yesterday. The task is easy and repeated several times every day. In our company auto registration on CUCM is always enable...
03.01.2016 17:07:00
Implementing Unified Enterprise Directory in Heterogeneous UC Environment
Despite the fact that PhoneUP is designed for Cisco UCM its “Directory” module can be used to provide the unified enterprise phone directory with Caller ID support in heterogeneous multivendor communication infrastructure. Here is the case study. The holding with 15+ companies has a multivendor ent...
29.12.2015 22:22:00