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For years call recording software vendors all over the world utilized network-based recording to record CUCM phone calls. The “network-based” approach is also known as “active recording” or “SPAN-less recording” and is actually based on media-forking feature supported by the most of Cisco IP phones ...

On S4B front-end server, configure a trusted application and routing. Execute the following commands in PowerShell:

New-CsTrustedApplicationPool -Identity cms.vc.domain.com -ComputerFqdn cms.vc.domain.com -Registrar S4BFE.domain.com -Site 2 -RequiresReplication $false -ThrottleAsServer $true -...

Evading disasters
In this article we study the Cisco Unified Communications Manager (CUCM) failure recovery system that is called Disaster Recovery System (DRS). You can use it to create system backups stored on SFTP server to be used for system recovery, if needed. DRS includes the following comp...

Hello! In this article, we’ll tell you how to connect Third Party SIP Phones (i.e. other vendors’ phones and softphones that support RFC3261) to Cisco Unified Communications Manager (CUCM). As an example, we’ll use a popular free softphone named X-Lite.
CUCM Configuration
First of all, create a ...