Blog
This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
How to clean out the CUCM HDD common partition
As you go through RTMP logs on a Call Manager server, sometimes you can come across a critical warning of the following type: LogPartitionLowWaterMarkExceeded. Despite the critical status, in most cases this problem doesn't affect the system's functioning, but the disk overfill may interfere with so...
How to clear the hung calls on CUBE
There are different reasons that can cause call getting hung on CUBE. It was noticed that the calls get hung more often in case of a sudden loss of connection. They have an "incomplete" state, having one or two call legs. cube#show call active voice compact A/O FAX T Codec type Peer Addres...
Auto attendant implementation based on Cisco solutions
When we call almost any company, we usually can hear a sweet (or not so sweet) voice naming the company we have reached and asking us to perform certain actions. That means we’ve reached an automated attendant. An auto attendant (AA) usually is the simplest form of Interactive Voice Response (IVR) s...
SIP gateway monitoring. SIP Trunk. CUBE.
This article is about practical monitoring that helps answering such questions as call activity, the calls passing through a trunk, etc.
Call activity on CUBE
Active calls: show call active voice compact
The active calls summary by the number of call legs: show call active voi...
Call activity on CUBE
Active calls: show call active voice compact
The active calls summary by the number of call legs: show call active voi...