Blog
This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
How to Record CUCM (CallManager) Calls
CUCM call recording is one of the most popular topics in the world of Cisco Unified Communications. For companies that deployed Cisco Unified Communications Manager there are several approaches to phone call recording offered by a dozen of Cisco Solution Partners. Which one to choose and why? Let’s...
CUCM 12: What’s New?
Recently Cisco has released the 12th version of Cisco Unified Communications Manager. In this article, we’ll tell you about 5 main features included in the 12th release.
Mixed (Hybrid) Installation Support
It’s 2018, and cloud solutions are getting more and more integrated into business, becomin...
Mixed (Hybrid) Installation Support
It’s 2018, and cloud solutions are getting more and more integrated into business, becomin...
SCCP (Skinny Client Control Protocol)
Today we’ll tell you about Cisco Systems’ proprietary protocol named SCCP – Skinny Client Control Protocol. It was created for corporate phone networks based on Cisco products, such as:
IP Phone series 7900
Cisco IP Communicator softphones
Cisco Unified Communications Manager
Cisco ...
IP Phone series 7900
Cisco IP Communicator softphones
Cisco Unified Communications Manager
Cisco ...
Packet Sniffing in Cisco UCM
Hello! In this article, we’ll tell you how to capture packets on Cisco phones connected to Cisco Unified Communications Manager (CUCM). Packet capture is useful for troubleshooting. This article will show you how to do this by connecting a phone to PC via the built-in PC port. In this case, the copy...