Work from home is the New Normal for workers around the world. Cisco IP phones are gathering dust in the half-empty offices. Cisco Jabber deployed on remote devices (home PC, personal mobiles etc) and registered with CUCM over MRA (Mobile and Remote Access) through Cisco Expressway - this is how the typical Cisco voice infra looks like these days. But what about call recording and agent coaching features (silent monitoring and whispering)? In this article we'll let you know the software versions...
30.06.2021 15:24:09

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