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Aurus RichCall 2.3 supports secure co-browsing sessions
The new "co-browsing" feature of Aurus RichCall allows agent to see the client's browser and navigate him through the website using the visual "pointer".
Aurus PhoneUP 3.11 - the new version is integrated with Aurus Outbound to automate the employees notifications
The new features of the "Paging" module of PhoneUP 3.11 and its PhoneUP integration with Aurus Outbound provide an opportunity of guaranteed mass notifications to employees.
Aurus Outbound 2.0 – The New Release of Outbound Dialer
The new version of Aurus Outbound offers to contact centers the extended outbound campaign solution that now includes the Predictive mode, SMS and email campaigns, and more.
Aurus U-Meet Extends the Cisco TelePresence Video Conferencing Platform
Since April 2016, the new release of Aurus U-Meet 3.1 is available for Cisco TelePresence users.