Feature list
Aurus Outbound integrates with any IP PBX by SIP.
Contact Management
- admin interface allows to configure the integration with any data source
- contacts may be imported manually or automatically at the campaign start
- the manager's interface provides comprehensive contact filtering and list management tools
- the phone numbers are normalized when importing from CRM
- the structure of each contact list can be configured individually
- the CRM connector can be configured to import any useful data from CRM
Campaign Strategy Management
- multiple calling numbers
- contacts priority management
- calling time management
- scheduled campaigns
- campaign auto-start by triggering from CRM
Dialing Modes
- Voice Drop with TTS
- Power IVR
- Predictive
- Progressive
- SMS
Reporting
- campaign real-time monitoring
- historical reports
- sending reports by email
Server Requirements
Aurus Outbound Server:
- OS: Windows Server 2012 R2; Windows Server 2008 R2
- virtual environment is supported,
- min requirements: CPU DualCore 2Ghz, RAM 4Gb, HDD 10G.