Video and Web-Collaboration
for Customer Service

video chat - desktop and mobile

co-browsing supporting secure pages

app sharing with the “pointer” feature

snapshots with annotation

Scheduling and Meeting
Control for Cisco TelePresence

advanced scheduling tools

customizable booking workflow

conference control interface

conference bridge resources management

Outbound Solution
for Contact Center

list and contact management

campaign strategy management

intelligent predictive mode

SMS and email campaigns

Aurus is a Cisco Solution Partner developing the applications that extend the functionality of Cisco Collaboration and Contact Center products...

Co-browsing in a contact center - just the way it should be

The client just needs to push one button
to share his browser with the agent.

No downloads.
Controlled by the client.
Completely secure.

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