Some SIP providers prefer to work with INVITE field, while CISCO CUBE traditionally works with From: and To: fields. Let’s take MSN provider as an example. An incoming call header looks like this: In this case, login is 48879800, and it is contained in INVITE field only. Cisco translation-profile and translation-rule ...
... record CUCM phone calls. The “network-based” approach is also known as “active recording” or “SPAN-less recording” and is actually based on media-forking feature supported by the most of Cisco IP phones and also Cisco Unified Border Element (CUBE). The media forking approach is loved by all call recording vendors:
it is easy to configure – you just enable it in CUCM without the need to create a SPAN port on each router,
it provides more context about the call,
it provides high-availability ...
There are different reasons that can cause call getting hung on CUBE. It was noticed that the calls get hung more often in case of a sudden loss of connection. They have an "incomplete" state, having one or two call legs. cube#show call active voice compact A/O FAX T Codec type Peer Address IP R: ...
This article is about practical monitoring that helps answering such questions as call activity, the calls passing through a trunk, etc.
Call activity on CUBE
Active calls: show call active voice compact
The active calls summary by the number of call legs: show call active voice summary
Recent calls: show call history voice compact
Call activity on CUBE ...
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