Cisco Call Recording and Screen Recording - PhoneUP Record

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PhoneUP

Call and Screen Recording

  • developed for Cisco UCM
  • 300+ deployments worldwide
  • FREE 3-user promo license


Robust,

Flexible and Scalable




  • Configure Select which devices
    and lines to record;
    configure total or
    ondemand recording.

  • Record Record phone calls using active
    (Built-in Bridge or CUBE forking)
    or passive (SPAN/RSPAN) recorders.

  • Search and Play Search recordings by
    date, phone, client name;
    or integrate PhoneUP
    with your CRM.

  • Archive Use the recording lifecycle
    management feature to
    automatically transfer end-of-life
    recordings to an external NAS.

Screen Recording



Capture and store the agent screen
from the beginning of the call until the end of the wrap-up time



Distributed and high-load

Deployments




Choose between or combine single server,
distributed or high-loaded
deployment scenarios
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Call and screen recording feature set