Log in
FREE TRIAL ↗

Our company

Aurus is a global vendor of software solutions for enterprise collaboration and contact centers with offices and regional managers in UAE, USA and India.

Since 2011, we’ve been helping end users of leading collaboration platforms and contact centers to take advantage of additional features that are not available initially.

1000+

deployments all over the globe

40+

employees operating globally with local representatives in UAE, USA and India
40000

endpoints being recorded is the largest project

13 years

years of expertise in the enterprise collaboration space

Clients and partners

More than 1000+ clients and 100+ partners over the globe.
MCB
OPTIMA BANK
63 moons
Parallels
King Abdul Aziz
GACA
HCSB
Toyo Tires
FCM
11880 Solutions AG
Indesit
LinkedIN
Belarusian Railway
Danube Properties
United Arab Emirates Ministry of foreign affairs
Sparkasse
River Falls
Asharq News
Nayati
Shrilankan Airlines
Of course it affects sales and customer loyalty. First, a client doesn’t need to look for the contact details, dial the number and interact with IVR. Second, the co-browsing feature allows us to show how to work with Internet banking software and reduce the time to resolve.
«The PhoneUP 'Record' module helps us to monitor the quality of our Contact Center performance, that affects directly the level of service that our company offers to its clients in Russian Federation. Due to PhoneUP we are able to re...»
«I want to take the time to let you know I am pleased with your solution as well as your customer service. For a free solution, you do provide great service and a great product. Shall I need to record more phones, I will definitely buy licen...»
«Yes we are using call recording for some users. The product is up to the mark and end users are happy and satisfied with the features it has. Technically the installation and documentation for the product is very good.»