enterprise directory and Caller ID popup
call recording and screen capture with UCCX integration
text and audio paging including live audio broadcasts
attendant console with context-aware call dispatching
phone lock with AD integration
enterprise directory and Caller ID popup
call recording and screen capture with UCCX integration
text and audio paging including live audio broadcasts
attendant console with context-aware call dispatching
phone lock with AD integration
meeting streaming server
user and space profiler
conference control
visual customer support with co-browsing
sharing mobile camera with remote agent
online video sales and virtual showrooms
video communication for in-store interactive kiosks
integration with any contact center software
list and contact management
campaign strategy management
intelligent predictive mode
SMS and email campaigns
special "UCCX" edition for Cisco UCCX
Aurus is a Cisco Solution Partner developing the applications that extend the functionality of Cisco Collaboration and Contact Center products...
The new release of Aurus CMS+ provides secure web-access to recordings made by Cisco Meeting Server.
Spoiler Alert: at GITEX 2019 we're going to unveil new releases not announced yet.
Aurus CMS+ is our new project aimed to extend the native Cisco Meeting Server feature-set.