voice recording with UCCX/UCCE integration
agent screen capturing
live monitoring and whisper integrated into Finesse
speech analytics
video sales and live stream shopping
visual support with mobile camera sharing
video calling for kiosks
integration with Cisco UCM, UCCX/UCCE and Finesse
advanced scheduler with MS Outlook integration and OBTP
meeting recordings portal
conference control with role-based access control
meeting streaming engine with cascade deployment
enterprise directory for IP phones and Cisco Jabber
outbound campaign solution
attendant console
phone lock and extension mobility SSO
We are a global vendor of software solutions aimed to enrich Cisco Collaboration platforms with features not available natively.
«Yes we are using call recording for some users. The product is up to the mark and end users are happy and satisfied with the features it has. Technically the installation and documentation for the product is very good.»
Rasheed Ahmed, 
«I want to take the time to let you know I am pleased with your solution as well as your customer service. For a free solution, you do provide great service and a great product. Shall I need to record more phones, I will definitely buy licen...»
Stephane Plante, 
«The PhoneUP 'Record' module helps us to monitor the quality of our Contact Center performance, that affects directly the level of service that our company offers to its clients in Russian Federation. Due to PhoneUP we are able to re...»
Igor Beketov ,