Cases
Richcall
11880 - German contact center uses RichCall to improve support of at-home agents
RichCall allows the support staff to resolve at-home agent issues when the remote connection is not available.
![Client](/upload/iblock/711/ciij7jby8brcgxuhot6oqzae4n7emzmw/11880com (1) 1.png)
![11880 - German contact center uses RichCall to improve support of at-home agents 11880 - German contact center uses RichCall to improve support of at-home agents](/upload/iblock/d75/r2lyz4h0x3e55zm8s3ci02xvyg8nwzwc/User%20Call%20Phone.png)
Richcall
HCSB Video Banking
HCSB virtual branches powered by RichCall allow new clients to open accounts and subscribe to the Bank services remotely.
![Client](/upload/iblock/e75/ojxtjcfof6bfn1fkcugttkiyqlw54ee2/baiterek_logo_600x400.png)
![HCSB Video Banking HCSB Video Banking](/upload/iblock/e2b/1biy98wxykqfi4su2t734av8jp8e0dit/Crypto%20Wallet.png)
Richcall
Optima Bank Video Banking
OAO Optima Bank is the number one bank in Kyrgyzstan, currently serving more than 330,000 clients, with more than 1,300 employees, in 58 branches, all over the country.
![Client](/upload/iblock/96b/1ao5k1u340naccdrmfr0mlhmd76smosj/оптимабанк.jpg)
![Optima Bank Video Banking Optima Bank Video Banking](/upload/iblock/e50/zwoh16xb06070itmugxasvnll6f18wo9/pic-%D1%81%D0%B1%D0%B5%D1%80%D0%B1%D0%B0%D0%BD%D0%BA.png)
Richcall
Self-service kiosks with live video assistant
Belarusian Railway embedded video assistant into self-service kiosks deployed over the railway stations.
![Client](/upload/iblock/367/z18kv0lnv9nlph27c3slyj0ec2b6wtbv/belarusian-railway-logo-8B962D1F31-seeklogo.com.png)
![Self-service kiosks with live video assistant Self-service kiosks with live video assistant](/upload/iblock/972/n8w0zzqeqgvz2ox2g53keyzohvhq61bb/Pins.png)