Custom Software for Cisco UCM, UCCX/UCCE and Cisco CMS

Custom Software Development for Cisco Collaboration and Contact Center platforms

The technical expertise accumulated by our team over the years we have been on the software development market, allows us to offer the most efficient approach to solving your problem.

Various software components we developed over the years will help us to provide you with the required solutions in the shortest possible time.

Below is the list of Cisco products in which the Aurus team has deep technical expertise in. If you need to extend it with custom functionality or integrate with 3rd party software you are welcome to contact us and discuss the solution.

Cisco Unified Communications and Collaboration

Cisco products:

  • Cisco Unified Communications Manager Enterprise
  • Cisco Jabber
  • Cisco MediaSense
  • Cisco IP phones

Project examples:

  • conferencing (audio/video) solution for large-scale (up to 1000 simultaneous participants) meetings – built-in software conferencing bridge, SIP+H323 support, operator touch-screen interface
  • interfaces for 3rd party software in Jabber
  • Cisco Mediasense integration with 3rd party applications
  • XML-services for IP phones
  • call accounting solutions

Cisco UCCX Contact Center

Cisco products:

  • Cisco UCCX
  • Cisco Finesse

Project examples:

  • custom reports for UCCX/UCCE
  • interfaces for CRM and other 3rd party software in Finesse
  • wallboard software

Cisco TelePresence

  • Cisco MCU
  • Cisco TelePresence Server
  • Cisco Conductor
  • Cisco TMS
  • Video endpoints

Project examples:

  • integration with 3rd party software
  • custom user interfaces for meeting scheduling and meeting control