The Caller ID popup provides all the caller's details like:
client name and city,
employee name and dept,
partner name and level.
Foresee what the caller wants
The “Transfer” tab shows the caller’s TOP-10 transfer
destinations even before you answered him. All you need is
to click on selected destination to complete the transfer.
Find the right contact in seconds
Use tabs, filters, favourites and dynamic
search to find any contact in seconds.
Check the presence status before transferring the call.
Create and control
Create ad-hoc conferences on the fly
See who's joined to a scheduled meeting
Add new participants with a single drag-n-drop action
Tip: you may be interested in the «Conference» module to schedule and proteсt CUCM meetings with PIN and Caller ID.
And much more...
MessagesNotify users with pop up messages
on the IP phone display, send SMS and emails
CommentsAdd comments to contacts and
callers and share them with other
MonitoringSee the status of supervised lines
and intercept important calls