Attendant console for Cisco UCM - PhoneUP Console

Explore PhoneUP

PhoneUP

Console

  • 3x faster call control
  • Conference control
  • Context-aware call dispatching

WOW Your

Callers

  • See who s calling and greet personally
      The Caller ID popup provides all the caller's details like:
    • client name and city,
    • employee name and dept,
    • partner name and level.
  • Foresee what the caller wants The “Transfer” tab shows the caller’s TOP-10 transfer
    destinations even before you answered him. All you need is
    to click on selected destination to complete the transfer.
  • Find the right contact in seconds Use tabs, filters, favourites and dynamic
    search to find any contact in seconds.
    Check the presence status before transferring the call.

Create and control

Conferences

Create ad-hoc conferences on the fly
See who's joined to a scheduled meeting
Add new participants with a single drag-n-drop action
Disconnect attendees
Tip: you may be interested in the «Conference» module
to schedule and proteсt CUCM meetings with PIN and Caller ID.

And much more...

MessagesNotify users with pop up messages
on the IP phone display, send SMS and emails
CommentsAdd comments to contacts and
callers and share them with other
users
MonitoringSee the status of supervised lines
and intercept important calls

Check all the features: