Blog
This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
SCCP (Skinny Client Control Protocol)
Today we’ll tell you about Cisco Systems’ proprietary protocol named SCCP – Skinny Client Control Protocol. It was created for corporate phone networks based on Cisco products, such as:
IP Phone series 7900
Cisco IP Communicator softphones
Cisco Unified Communications Manager
Cisco ...
IP Phone series 7900
Cisco IP Communicator softphones
Cisco Unified Communications Manager
Cisco ...
Packet Sniffing in Cisco UCM
Hello! In this article, we’ll tell you how to capture packets on Cisco phones connected to Cisco Unified Communications Manager (CUCM). Packet capture is useful for troubleshooting. This article will show you how to do this by connecting a phone to PC via the built-in PC port. In this case, the copy...
Cisco UCM PBX database tables overview
This article describes the practical details of handling the databases in Cisco Unified Communications Manager (CUCM) PBX and Voice Operating Systems (VOS) in general. The article is recommended for engineers with more than a year’s CUCM administration experience. In 2006, when CUCM 5.0.1 (the first...
Configuring Dialed Number Analyzer in CUCM
This article tells about the Dialed Number Analyzer in Cisco Unified Communications Manager (CUCM). Why do you need it? Suppose you are configuring a complicated dial plan on your server. There are CSS, Partitions, Route Groups, Route Lists, Route Patterns, etc. How should you test it to find mistak...