Faster communication drives better business outcomes. Build a centralized,
always up-to-date corporate directory with Aurus Connect software.
Instant search
Find the right person in seconds. Search all corporate contacts through a single interface with filters by name, job title, department and more
Smart caller ID popup
Know who’s calling before you answer. Eliminate blind responses to unknown numbers and stop wasting time identifying the caller’s name and branch
Quick call control
Transferring calls and setting up audio conferences is now up to 3x faster
Single source of truth
Integrate with your corporate systems to automatically build and maintain a unified company directory for every employee, eliminating duplicates and reducing errors
Always up‑to‑date contacts
Automatically synchronize with your enterprise systems to keep the directory up-to-date, removing outdated phone numbers and inactive employee accounts
Data security
Protect employee data with role-based access control, ensuring that only authorized users can access specific contacts and directory sections
A single, always up-to-date directory
To build a complete, always up-to-date company directory, Connect integrates seamlessly with your enterprise systems (AD, CRM, HR platforms), while also allowing administrators to manage directory manually when needed.
The directory presents different information for each contact type. Employee profiles include a photo, full name, job title and department, while client profiles display the company name, location and client type.
When integrated with your PBX, the directory displays real-time line status, so you can instantly see whether a colleague is on a call or available.
Custom notes attached to contacts or phone numbers provide additional context – for example, indicating that an employee is on vacation or warning that an incoming number has been identified as spam.
Easy contact search
A single web interface lets you quickly find any contact – an employee, partner, customer, or shared company number:
- Search and filter by any available field
- Personal contact directories
- ”Favorite” contacts for quick access
Call control
Handle call transfers, holds, and conferences significantly faster – all from your desktop, without touching your IP phone.
Smart suggestions help you work more efficiently. For example, when transferring a call, Connect automatically recommends the contacts that most frequently receive calls from the current caller, helping you complete transfers even faster.
Smart caller ID
With every incoming call, you instantly see who's calling, along with additional information about the caller.
The smart Caller ID appears in the web directory on your PC or directly on your IP phone display, so you always know who's calling before you answer.
Aurus is a global vendor of software solutions for enterprise collaboration and contact centers with offices and regional managers in UAE, USA and India.
Since 2011, we’ve been helping end users of leading collaboration platforms and contact centers to take advantage of additional features that are not available initially.
The current release of Aurus Connect is designed for Cisco Collaboration, including Cisco Unified Communications Manager (Cisco UCM), Cisco IP Phones, and Cisco Jabber.
Support for additional IP PBX platforms is already on our roadmap. If you are interested in Aurus Connect for another telephony platform, let us know – we'll consider your requirements when planning future releases.
Full support:
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Cisco IP Phones
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Yealink IP Phones
Support for additional IP phone vendors is continuously expanding.
Aurus Connect is designed for employees who handle a high volume of business calls every day, including:
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Receptionists and office administrators – quickly identify callers, transfer calls and connect callers to the right department or employee.
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Dispatchers – use Aurus Connect as a centralized console for fast call handling and operational communications.
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Executive assistants – screen incoming calls, monitor executives' availability and manage conference calls efficiently.
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Executives and senior managers – instantly find any employee or corporate contact and start a call without searching through multiple systems.
