Blog
This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
Predictive vs Progressive – Outbound Dialers Test Results
We are now beta testing our brand new math algorithm for predictive dialer to be used in Aurus Outbound product. The algorithm was recently developed by our engineers in collaboration with the Institute of Mathematics and the first test results make a killer impression. Here are some figures… We pe...
Phone Auto Registration on CUCM
So, phone auto registration on CUCM. The topic is easy and most likely well-known.A small prehistory. My colleague received a request to connect the phone for the new employee yesterday. The task is easy and repeated several times every day. In our company auto registration on CUCM is always enable...
Implementing Unified Enterprise Directory in Heterogeneous UC Environment
Despite the fact that PhoneUP is designed for Cisco UCM its “Directory” module can be used to provide the unified enterprise phone directory with Caller ID support in heterogeneous multivendor communication infrastructure. Here is the case study. The holding with 15+ companies has a multivendor ent...
Guide to Integrate Cisco MCU with Skype for Business. Part 3 – CUCM Configuration
Part 1 – Prerequisites
Part 2 – the VIS role
Part 3 – CUCM Configuration
The CUCM configuration consists of two parts: creating a trunk to VCS Control and a trunk the VIS. In CUCM proceed to CM Administration->System->Security->SIP Trunk Security Profile, select "Non ...
Part 2 – the VIS role
Part 3 – CUCM Configuration
The CUCM configuration consists of two parts: creating a trunk to VCS Control and a trunk the VIS. In CUCM proceed to CM Administration->System->Security->SIP Trunk Security Profile, select "Non ...