Blog
This is where Aurus R&D shares its expertise in enterprise collaboration and contact center space.
Deprecated Cisco IP Phones in CUCM 14
Remember this mess with several tens of Cisco IP phones available on the market (not counting video endpoints)? There were:
old-school 7900 series,
intermediate 6900, 8900 and 9900 models,
newly introduced 7800 and 8800 IP phones,
finally some experiments like 3905, Android-based D...
old-school 7900 series,
intermediate 6900, 8900 and 9900 models,
newly introduced 7800 and 8800 IP phones,
finally some experiments like 3905, Android-based D...
Enabling Cisco UCM CDR Collection
Yes, CUCM can collect CDR (Call Detail Record). This article will show you how to enable this feature (disabled by default).
Enabling CDR
Open Cisco Unified CM Administration interface: Proceed to System → Service Parameters and select the following parameters:
Server — select the node to ...
Enabling CDR
Open Cisco Unified CM Administration interface: Proceed to System → Service Parameters and select the following parameters:
Server — select the node to ...
CUCM 12.5 and CUBE - media forking to multiple recorders simultaneously
For years call recording software vendors all over the world utilized network-based recording to record CUCM phone calls. The “network-based” approach is also known as “active recording” or “SPAN-less recording” and is actually based on media-forking feature supported by the most of Cisco IP phones ...
Cisco Meeting Server (CMS) and Skype for Business (Lync) Integration – Basics and Hints
On S4B front-end server, configure a trusted application and routing. Execute the following commands in PowerShell:
New-CsTrustedApplicationPool -Identity cms.vc.domain.com -ComputerFqdn cms.vc.domain.com -Registrar S4BFE.domain.com -Site 2 -RequiresReplication $false -ThrottleAsServer $true -...
New-CsTrustedApplicationPool -Identity cms.vc.domain.com -ComputerFqdn cms.vc.domain.com -Registrar S4BFE.domain.com -Site 2 -RequiresReplication $false -ThrottleAsServer $true -...