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Contact Center Screen Recording is the new feature of Aurus PhoneUP app bundle for Cisco UCM
The “Record” application of the PhoneUP bundle provides the screen recording feature to be used in UCCX/UCCE-based contact centers.

Aurus RichCall 2.3 supports secure co-browsing sessions
The new "co-browsing" feature of Aurus RichCall allows agent to see the client's browser and navigate him through the website using the visual "pointer".

Aurus PhoneUP 3.11 - the new version is integrated with Aurus Outbound to automate the employees notifications
The new features of the "Paging" module of PhoneUP 3.11 and its PhoneUP integration with Aurus Outbound provide an opportunity of guaranteed mass notifications to employees.

Aurus Outbound 2.0 – The New Release of Outbound Dialer
The new version of Aurus Outbound offers to contact centers the extended outbound campaign solution that now includes the Predictive mode, SMS and email campaigns, and more.

Aurus to exhibit at Cisco Live US 2016
This year the largest Cisco event will be held at Mandalay Bay, Las Vegas, NV ‪on July 10-14, 2016. Aurus will exhibit at booth T3 of the World of Solutions showcasing its software products for Cisco Collaboration environment.