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We are launching the next evolution of Aurus RichCall software. In Amazon cloud.
After 2 years of selling the on-premise RichCall software we have launched the development of the new major version that will be available both for on-premise deployments and from Amazon cloud.

Contact Center Screen Recording is the new feature of Aurus PhoneUP app bundle for Cisco UCM
The “Record” application of the PhoneUP bundle provides the screen recording feature to be used in UCCX/UCCE-based contact centers.

Aurus RichCall 2.3 supports secure co-browsing sessions
The new "co-browsing" feature of Aurus RichCall allows agent to see the client's browser and navigate him through the website using the visual "pointer".

Aurus PhoneUP 3.11 - the new version is integrated with Aurus Outbound to automate the employees notifications
The new features of the "Paging" module of PhoneUP 3.11 and its PhoneUP integration with Aurus Outbound provide an opportunity of guaranteed mass notifications to employees.

Aurus Outbound 2.0 – The New Release of Outbound Dialer
The new version of Aurus Outbound offers to contact centers the extended outbound campaign solution that now includes the Predictive mode, SMS and email campaigns, and more.