For years call recording software vendors all over the world utilized network-based recording to record CUCM phone calls. The “network-based” approach is also known as “active recording” or “SPAN-less recording” and is actually based on media-forking ...
27.12.2018 12:15:54
CUCM call recording is one of the most popular topics in the world of Cisco Unified Communications. For companies that deployed Cisco Unified Communications Manager there are several approaches to phone call recording offered by a dozen of Cisco Solution Partners....
21.08.2018 04:15:00
Cisco teaches how to record CUCM calls even without having its own call recording solution. Why? That's interesting. As we're all aware Cisco MediaSense reached its EOL in 2017 with no replacement available from Cisco. All the call recording solutions on the market are developed by 3rd party Cisco Solution Partners. ...
24.01.2018 15:01:21
... and any other contact imported from external datasource. Also, when you get a call from the contact (client for example) stored in the directory Cisco Jabber will show the client's name, status and any other information from the CRM system. Phone Call Recording (CUCM) Cisco offers its own solution, Cisco MediaSense for call recording that captures and stores audio, forked by Cisco IP phone bridge or CUBE (Cisco Unified Border Element). But MediaSense is a recording platform that only provides ...
22.01.2016 03:55:00

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