Call Recording and Workforce Optimization for Cisco collaboration

Aurus is with Cisco since Cisco UCM version 6.
All our solutions perfectly support Cisco collaboration platforms and the largest project we implemented with Cisco is an on-premise PhoneUP which records 40,000 endpoints distributed among dozens of locations.
Here are the major solutions we’re offering for Cisco collaboration end users.

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Cisco IP phones: built-in bridge recording
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Cisco UCM: integration for meta-data
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Cisco CUBE:
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media forking
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SIPREC-recording
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SPAN-recording
Speech to text transcription module is coming soon to complement call recording with:
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voice transcription
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full-text search
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transcribed call text synchronized with audio player

When used in a contact center PhoneUP integrates with Cisco UCCX/UCCE/PCCE to enrich call recordings with contact-center metadata. Besides customer interaction recording PhoneUP offers the following tools for Cisco-powered contact center:
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Speech analytics – coming soon
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Call monitoring and live coaching